the fine print
Protecting our customers’ personal information is very important at Gabrielle O’Hare Natural Facelift Facials and we take steps to manage the security of the data that we hold about our clients.
We don’t and will never share your data with anyone else.
WHAT INFORMATION DO WE HOLD?
|Type of Data||Description||Examples of how we use it|
Your email address
Your telephone number
To make and confirm appointment bookings
To send you appointment reminders
To answer questions from you about our service.
For marketing purposes, to send you occasional emails about our offers and services.
|Medical History Information||
Any medical issues that you may have or have had in the past.
Any allergies you have
Any treatments that you are currently having
Any recent cosmetic treatments
Your general health at the time of your appointment
|To make sure that it is safe and in your interest to carry out treatments.|
When our clients pay for our services using credit or debit cards, or Apple Pay, we process these payments using Stripe & HitPay. No bank account numbers or card details are held by Gabrielle O’Hare and Stripe & HitPay have stringent security measures in place to protect your data.
HOW WE PROTECT YOUR DATA
Before each treatment, clients will fill in a paper form to update us on their medical history to ensure it is safe and in the interest of the client to receive the treatment.
These forms are stored in a locked facility between treatments.
No email addresses, phone numbers or payment details are written down or kept on paper, or on these forms.
Your contact details will be kept in the following places:
This is the software we use for clients to make automated bookings.
This is held on computer and requires secure login to access.
This the email provider we use. Access to this also requires secure login.
A single privately-owned computer is used to access Calendly and Google.com. Access to this is password protected.
A single privately-owned mobile phone is used to access Calendly and Google.com. Access to this is password protected and uses fingerprint recognition.
Password protected documents are kept with client emails on as a back-up file, solely for the purpose of contacting clients in the event that we know or suspect their data may have been stolen or accessed.
HOW LONG DO WE KEEP YOUR INFORMATION FOR?
We keep your information as long as you remain a client or interested in our services.
WHO DO WE SHARE YOUR INFORMATION WITH?
We do not share your personal information with any 3rd Party companies or individuals.
You have the right to access the personal data we hold about you.
You have the right to correct and inaccurate personal data we hold about you.
You have the right to make us erase any personal data we hold about you.
You have the right to opt out of any marketing communication, whether or not you continue to be a client and use our services.
WHAT HAPPENS IF YOUR DATA IS COMPROMISED?
If we have any reason to believe your data has been stolen or accessed, we will contact you via email to inform you of what has happened, and advise you of any action we believe you should take.